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DDS IT rolls out InboxAgent

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DDS IT rolls out Aportio’s AI agent for service-desk email DDS has deployed InboxAgent which is built on Amazon Web Services and uses artificial intelligence and machine learning technologies to ease service desk management workloads. DDS IT CEO Simon Browne said the launch of the new service is the culmination of an extensive internal validation […]

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Aportio on hand as ConnectWise specialist start-up lands in Australia

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Cognition360 targets MSPs with AI, machine learning and analytics offering Cognition360, a specialist data warehouse start-up built for the ConnectWise platform, has launched in Australia in partnership with Aportio Technologies. Founded in 2015, the US-based business operates as an artificial intelligence (AI) enabled business analytics platform, available exclusively to ConnectWise managed service providers (MSPs). The Australian […]

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Aportio ‘Highly Commended’ at NZ Reseller Awards

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A big thanks to our team at Aportio after receiving a highly commended in the Smart Technology category at the 2018 Reseller News Innovation Awards. The Emerging Technologies Awards recognise partners providing customer value through new and emerging technologies which are delivering business outcomes through thinking ahead of the curve and delivering cutting-edge solutions, that […]

Technology

AI Powered Conversations

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In today’s environment, we must continually drive better and better customer experiences and remove costs so what is the next technology innovation that will re-engage our customers and alter the traditional business approaches such as service portals, email, single-use apps and multiple interfaces? Conversational AI  interfaces have emerged and conversational artificial intelligence will slowly bind […]

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Aportio taps Silicon Valley talent to drive NZ expansion plans

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IT service management start-up appoints software development expert Aportio has tapped the software expertise of a Silicon Valley specialist to complete the built out of the start-up’s intelligent virtual assistant offering. The IT service management provider has appointed Juergen Brendel as software development manager, in response to market expansion plans. Specifically, Brendel is tasked with […]

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Chong Looi swaps Datacom for emerging tech start-up

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By James Henderson (New Zealand Reseller News) 08 May, 2018 06:30 Looi joins the IT service management specialists from Datacom. Chong Looi has been appointed as chief digital officer of Aportio, joining the emerging technology start-up amid strong growth plans in New Zealand and Australia. With more than 30 years industry experience, Looi joins the IT service […]

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Scott Green launches new IT service management start-up

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James Henderson (New Zealand Reseller News) 21 February, 2018 09:00 Built on Amazon Web Services, offering targets service providers through digital, artificial intelligence and machine learning technologies Scott Green has launched Aportio Technologies into the New Zealand market, a newly born start-up specialising in IT service management. Built on Amazon Web Services, the business already […]