InboxAgent
Email Request Automation
Aportio is taking the pain out of managing emails for customer contact centers and IT service desks. Logging emails is a thankless, repetitive and time-consuming task for service desk agents.
AI powered email parsing and automated ticketing saves hours of wasted labour reading and logging Service Desk and Customer Contact Center tickets. InboxAgent will read an email, understand if it is an incident or service request, declutter the text, categorise the email and log the ticket via API into your service management system, ready for resolution.
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AWS Marketplace opened for Kiwi business with foundation partners
AWS Marketplace opened for Kiwi business with foundation partners Kiwi independent software vendors, data providers and consulting partners from 3 April have a new and potentially powerful channel option in AWS Marketplace and AWS Data Exchange. The expansion ...
Aportio scores at Bidfood with its InboxAgent AI
Aportio scores at Bidfood with its InboxAgent AI Logistics giant gets blessed relief from an onerous task New automated inbox processing software from Kiwi start-up Aportio is taking the pain out of managing email service requests ...
DDS IT rolls out InboxAgent
DDS IT rolls out Aportio's AI agent for service-desk email DDS has deployed InboxAgent which is built on Amazon Web Services and uses artificial intelligence and machine learning technologies to ease service desk management workloads. DDS IT CEO ...