InboxAgent
Email Request Automation
Aportio is taking the pain out of managing emails for customer contact centers and IT service desks. Logging emails is a thankless, repetitive and time-consuming task for service desk agents.
AI powered email parsing and automated ticketing saves hours of wasted labour reading and logging Service Desk and Customer Contact Center tickets. InboxAgent will read an email, understand if it is an incident or service request, declutter the text, categorise the email and log the ticket via API into your service management system, ready for resolution.
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Aportio lands InboxAgent in Datto’s open ecosystem marketplace
Aportio lands InboxAgent in Datto's open ecosystem marketplace New Zealand start-up Aportio is now offering its InboxAgent software through Datto’s open ecosystem programme. The ecosystem is a developer programme for services that complement or extend the Autotask service ...
AWS Marketplace opened for Kiwi business with foundation partners
AWS Marketplace opened for Kiwi business with foundation partners Kiwi independent software vendors, data providers and consulting partners from 3 April have a new and potentially powerful channel option in AWS Marketplace and AWS Data Exchange. The expansion ...
Aportio scores at Bidfood with its InboxAgent AI
Aportio scores at Bidfood with its InboxAgent AI Logistics giant gets blessed relief from an onerous task New automated inbox processing software from Kiwi start-up Aportio is taking the pain out of managing email service requests ...